{"id":14774,"date":"2025-04-14T10:16:55","date_gmt":"2025-04-14T15:16:55","guid":{"rendered":"https:\/\/www.premisehealth.com\/?p=14774"},"modified":"2025-04-14T11:20:57","modified_gmt":"2025-04-14T16:20:57","slug":"client-forum-2025-how-employers-are-taking-health-forward","status":"publish","type":"post","link":"https:\/\/www.premisehealth.com\/resources\/blog\/client-forum-2025-how-employers-are-taking-health-forward\/","title":{"rendered":"Client Forum 2025: How Employers Are Taking Health Forward"},"content":{"rendered":"<!-- Divider -->\n<hr class=\"block--divider\" style=\"border: none; height: 1px; margin-bottom: 0; margin-top: -125px; background: transparent \">\n<!-- Divider end-->\n<section class=\"block block--freeform\"><div class=\"container\">\n\n<p><span data-contrast=\"auto\">It\u2019s that time of year again! Premise Health hosted its ninth Client Forum on April 2-4, 2025, in Nashville, Tennessee. The conference brought hundreds of leaders to Music City for networking opportunities, thought leadership discussions, and fun-filled events unique to Nashville.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Taking Health <\/span><i><span data-contrast=\"auto\">Forward<\/span><\/i><span data-contrast=\"auto\"> was the theme of this year\u2019s Premise Health Client Forum. Here are five key takeaways from the event that organizations can put into practice when it comes to their approach to employee health and wellbeing.\u00a0\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<h2><b><span data-contrast=\"auto\">Takeaway #1: Make care easily accessible for your people.<\/span><\/b><span data-ccp-props=\"{}\">\u00a0<\/span><\/h2>\n<p><span data-contrast=\"auto\">Healthcare is complicated, but benefits don\u2019t have to be. By 2036, it is estimated the U.S. will <\/span><a href=\"https:\/\/data.hrsa.gov\/topics\/health-workforce\/workforce-projections\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"none\">be short 72,000 <\/span><\/a><span data-contrast=\"auto\">family medicine and internal medicine physicians. In response to this trend, many benefits leaders are working to make primary care convenient for their people. That means same-day appointments, minimal wait times, virtual care, and more. As one leader said at Client Forum: \u201cBetter access and better health outcomes will equal better results.\u201d\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">During the event, we heard from many organizations who shared their approaches to meeting people where they are and removing barriers to high-quality healthcare. One auto manufacturer utilized claims data to reveal their highest plan spend was on orthopedic surgeries and behavioral health hospitalizations, so they decided to bring occupational health and behavioral health care onsite for their employees. This Premise client noted the difference in health outcomes: \u201cThe quality of employees\u2019 lives has greatly improved. They&#8217;re not lost in the healthcare system. They&#8217;re part of a holistic system that wraps around them for support. This is translated into deeper loyalty to the company.\u201d<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">The takeaway? No matter the size of your organization, the first step to better health is better access to care.\u00a0\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<h2><b><span data-contrast=\"auto\">Takeaway #2: Consider the member experience.\u00a0<\/span><\/b><span data-ccp-props=\"{}\">\u00a0<\/span><\/h2>\n<p><span data-contrast=\"auto\">Gone are the days of \u201cbuild it and they will come.\u201d Instead, leaders in several sessions shared that successfully driving members to the doctor requires a layered approach. It may sound simple, but employers need to tell pre-engaged members about their benefits. And don\u2019t just remind them once \u2013 remind them again and again!\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Improving the <\/span><a href=\"https:\/\/www.premisehealth.com\/resources\/blog\/from-eligible-to-engaged-connecting-your-employees-with-their-primary-care\/\"><span data-contrast=\"none\">member experience<\/span><\/a><span data-contrast=\"auto\"> is critical to increasing engagement and utilization of your health center. Don\u2019t rely on a single tactic or method to get members through your physical or virtual wellness center door. Consider a marketing strategy with frequent, cadenced touchpoints to keep your wellness center top of mind for all. Some components that prove successful include monthly awareness emails, mailers, collateral, and a microsite.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">\u201cIt\u2019s about accompanying the patient through their journey \u2013 not just their medical care,\u201d explained one leader at an organization known for prioritizing the experience of its employees. She shared that improving health means connecting with employees in many different ways and empowering them to take charge of their wellbeing.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-14776 \" src=\"https:\/\/www.premisehealth.com\/wp-content\/uploads\/2025\/04\/Image-7-1-1-1-1024x768.jpg\" alt=\"\" width=\"700\" height=\"520\" \/><\/p>\n<h2><b><span data-contrast=\"auto\">Takeaway #3: Integrate data to improve health outcomes.\u00a0<\/span><\/b><span data-ccp-props=\"{}\">\u00a0<\/span><\/h2>\n<p><span data-contrast=\"auto\">More <\/span><a href=\"https:\/\/www.premisehealth.com\/resources\/blog\/4-ways-to-leverage-your-claims-data-to-unlock-better-healthcare\/\"><span data-contrast=\"none\">organizations are turning to claims data<\/span><\/a><span data-contrast=\"auto\"> to help them better understand where care gaps exist and how they can fix them. Population health data gives you a broad view of your people\u2019s needs. This is especially true for high-risk, high-cost members, as claims data lets you take a closer look at this population to see what conditions they are experiencing or potentially at-risk for. With secure access to this information, both data analysts and providers can work together to proactively engage members and encourage them to visit their wellness center to keep their health in check.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">In one breakout session, a Premise client shared they increased member attribution by 64% by leveraging their claims data to engage in data-driven outreach campaigns. Digging into their data also helped them see a 36% reduction in emergency room visits, a 43% reduction in inpatient hospital admissions, and a 28% increase in routine and preventive office visits. This same client noted in a breakout session, \u201cData isn\u2019t the answer \u2013 but it can help get you <\/span><i><span data-contrast=\"auto\">to <\/span><\/i><span data-contrast=\"auto\">the answers. It&#8217;s a starting place.\u201d<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<h2><b><span data-contrast=\"auto\">Takeaway #4: Cater healthcare to your population.\u00a0<\/span><\/b><span data-ccp-props=\"{}\">\u00a0<\/span><\/h2>\n<p><span data-contrast=\"auto\">Reaching members who need care the most was also a focus area at Client Forum. Six in 10 Americans have at least one chronic disease, while four in 10 have two or more <\/span><a href=\"https:\/\/www.cdc.gov\/chronic-disease\/about\/index.html\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"none\">chronic conditions<\/span><\/a><span data-contrast=\"auto\">. Many organizations are reckoning with increased diabetes, obesity, behavioral health, and hypertension diagnoses among their employee populations.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">For one organization with increased diabetes and hypertension diagnoses in their employee population, a provider remarked that addressing the rising need is about integrating care. He said, &#8220;How do we make it easy for people? How do we make them feel supported in their care journey? We have the philosophy of \u2018right care at the right time.\u2019 For us, it\u2019s about taking the barriers away.\u201d To help overcome these barriers, this organization implemented a <\/span><span data-contrast=\"auto\">diabetes education program<\/span><span data-contrast=\"none\"> into their benefits package.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Several clients shared that offerings such as <\/span><a href=\"https:\/\/www.premisehealth.com\/resources\/blog\/what-is-care-management\/\"><span data-contrast=\"none\">care management<\/span><\/a><span data-contrast=\"auto\"> are helping their high-cost and high-risk individuals \u2013 typically those with chronic conditions \u2013 with personalized health plans. \u201cCare managers are really an extension of our providers,\u201d explained one organization that offers a care management program. In the program, Premise care managers work with members directly to design tailored strategies to help them manage their health. <\/span><span data-contrast=\"none\">These data-driven \u201ccare roadmaps\u201d are completely customized to members\u2019 needs, making it an experience that is personal and effective when it comes to managing chronic conditions or comorbidities. This results in happier employees \u2013 and employers.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<h2><b><span data-contrast=\"auto\">Takeaway #5: Turn your attention to alternative health plans.<\/span><\/b><span data-ccp-props=\"{}\">\u00a0<\/span><\/h2>\n<p><span data-contrast=\"auto\">Healthcare is becoming unaffordable for many Americans. One way to avoid the fee-for-service model and make care more affordable is by encouraging people to prioritize primary care. Research shows this approach results in lower costs and better outcomes. As a result, an increasing number of employers are turning toward <\/span><a href=\"https:\/\/www.premisehealth.com\/resources\/blog\/the-shift-to-primary-care-centered-health-plans-making-care-more-affordable-a-conversation-with-ashok-subramanian-ceo-and-founder-of-centivo\/\"><span data-contrast=\"none\">alternative health plans<\/span><\/a><span data-contrast=\"auto\">. \u201cEmployers need a model that prioritizes proactive care, controls costs, and simplifies healthcare for employees and dependents,\u201d noted Ashok Subramanian, founder and CEO of Centivo, an innovative health plan for self-funded employers. \u201c[There is] radical affordability for the American worker by investing in primary care.\u201d<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Premise recently announced a partnership with Centivo to offer a primary-care centered health plan in 2026 that is built around an advanced primary care model. Several sessions at Client Forum discussed this exciting new partnership and shared more about the benefits of alternative health plans. When they are centered around healthcare models that prioritize preventive care, alternative health plans get more people in to see their primary care provider with free primary care visits, include low or $0 copays for specialty care to make care more affordable for members, improve employee health, and lower organizational costs.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Subramanian addressed the incentives for the employee: \u201cThe magic bullet is you get more value when you build it into the health plan. You now have the carrot of great experience and value.\u201d\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">He added, \u201cConstantly putting the advanced primary care model as the heart of the healthcare experience is something we\u2019re unapologetic for.\u201d\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><i><span data-contrast=\"auto\">Interested in learning how Premise can partner with you to help your organization improve costs and employee health outcomes? <\/span><\/i><a href=\"https:\/\/www.premisehealth.com\/contact-us\/\"><i><span data-contrast=\"none\">Get in touch today<\/span><\/i><\/a><i><span data-contrast=\"auto\">.\u00a0<\/span><\/i><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n\n<\/div><\/section><!-- Divider -->\n<hr class=\"block--divider\" style=\"border: none; height: 1px; margin-bottom: 0; margin-top: -100px; background: transparent \">\n<!-- Divider end-->\n","protected":false},"excerpt":{"rendered":"<p>It\u2019s that time of year again! Premise Health hosted its ninth Client Forum on April 2-4, 2025, in Nashville, Tennessee. The conference brought hundreds of leaders to Music City for networking opportunities, thought leadership discussions, and fun-filled events unique to Nashville.\u00a0\u00a0 Taking Health Forward was the theme of this year\u2019s Premise Health Client Forum. Here [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":14790,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"8158,9790,14543,11455,11376,4812","_relevanssi_noindex_reason":"","footnotes":"","_links_to":"","_links_to_target":""},"categories":[14],"tags":[],"class_list":["post-14774","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-experience"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Client Forum 2025: How Employers Are Taking Health Forward - Premise Health<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.premisehealth.com\/resources\/blog\/client-forum-2025-how-employers-are-taking-health-forward\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Client Forum 2025: How Employers Are Taking Health Forward - Premise Health\" \/>\n<meta property=\"og:description\" content=\"It\u2019s that time of year again! Premise Health hosted its ninth Client Forum on April 2-4, 2025, in Nashville, Tennessee. The conference brought hundreds of leaders to Music City for networking opportunities, thought leadership discussions, and fun-filled events unique to Nashville.\u00a0\u00a0 Taking Health Forward was the theme of this year\u2019s Premise Health Client Forum. 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