{"id":1836,"date":"2021-05-07T15:12:32","date_gmt":"2021-05-07T15:12:32","guid":{"rendered":"https:\/\/premisehealth.com.dev.l05.project-qa.com\/?page_id=1836"},"modified":"2025-06-09T14:55:50","modified_gmt":"2025-06-09T19:55:50","slug":"care-navigation","status":"publish","type":"page","link":"https:\/\/www.premisehealth.com\/types-of-care\/primary-care\/care-navigation\/","title":{"rendered":"Care Navigation"},"content":{"rendered":"\n<style>\n\n    .home section.block--heroBanner[data-layout=background] .heroBanner__item {\n        min-height: 300px;\n    }\n    \n    @media (min-width: 769px) {\n        .home section.block--heroBanner[data-layout=background] .heroBanner__item {\n            min-height: 600px;\n        }\n    }\n\n    .heroBanner__gradient_overlay {\n        position: absolute;\n        width:  100%;\n        top: 0;\n        left: 0;\n        right: 0;\n        height: 100px;\n        background: transparent linear-gradient(180deg, var(--unnamed-color-000000) 0%, #00000000 100%) 0% 0% no-repeat padding-box;\n        background: transparent linear-gradient(180deg, #000000 0%, #00000000 100%) 0% 0% no-repeat padding-box;\n        \/*box-shadow: 0px 2px 2px #0000001A;*\/\n        mix-blend-mode: multiply;\n        opacity: 0.58;\n    }\n\n    .heroBanner__buttons {\n        position: relative; 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\n            margin: 0 auto;\n        }\n    }\n<\/style>\n\n<div class=\"heroBanner__inner\">\n            <h2 class=\"gradient--cool\">Care Navigation<\/h2>    \n            <p class=\"caption\">Care Navigation is Premise Health\u2019s referral coordination solution that takes a hands-on approach to helping members seamlessly navigate the healthcare system. Working alongside the primary care team, members receive support before, during, and after their visit when extra testing, treatment, or follow-up is needed.<\/p>\n    \n    \n<\/div>\n                <!-- INCLUDE SCROLL TO -->\n                                <\/div>\n            <\/div>\n        \n\n                            <div class=\"heroBanner__buttons\" >\n                    \n                                        \n                    <div class=\"button-wrapper\">\n                        <a class=\"btn--primary\" href=\"\/contact-us\" target=\"\">Get started today<\/a><a class=\"btn--primary\" href=\"https:\/\/www.premisehealth.com\/why-premise\/success-stories\/how-connected-care-generated-a-3-7x-return-on-investment-for-one-fortune-500-client\/\" target=\"\">See our impact<\/a>                    <\/div>\n                \n                    \n                <\/div>\n                    \n        <\/div>\n    \n<\/section>\n\n\n\n\n<!-- BLOCK CONTENT -->\n<section id=\"block_af3330c491fbe404f81e7e78655ae15d\"\n    class=\"block block--Callout block--Callout--callout--solid  block--Callout--imgLeft background--black \">\n                    <div class=\"callout--inverse\">\n        <div class=\"callout--inverse__img\" style=\"background-image:url('https:\/\/www.premisehealth.com\/wp-content\/uploads\/2021\/05\/Left-Tag_656x479-_0000s_0007_Layer-27.png')\">\n        <\/div>\n        <div class=\"callout--inverse__content\">\n            <h2>We make better care the standard.<\/h2>\n<p>When members need specialty care, choosing the right location has a major impact on how much it will cost. Price and quality can vary significantly, even in-network within the same market. Our care navigators use advanced cost and quality data, combined with a personalized approach, to guide our members to the right place at the right price, every time. This not only impacts their health outcomes but also reduces costs for members and organizations.<\/p>\n                    <\/div>\n    <\/div>\n<\/section>\n\n<!-- Divider -->\n<hr class=\"block--divider\" style=\"border: none; height: 1px; margin-bottom: 0; margin-top: 85px; background: transparent \">\n<!-- Divider end-->\n\n\n\n\n<section id=\"block_053eb7f2f6af73a71d469c17be2a5c23\" class=\"block block--twocol-imageBlocks  background--white\">\n    <div class=\"container\">\n            <div class=\"header_subtitle \">\n                    <h2>Concierge support throughout the care journey.<\/h2>\n                    <\/div>\n        <div class=\"grid\" data-columns=\"2\" data-columns-mobile=\"1\">\n                    <div class=\"item item--hasCopy items-mov-marg \">\n            \n                \n                                    <h3 class=\"item__header\">Data-driven referral matching<\/h3>\n                \n                \n\n                                                <p>Hospitals may do everything, but that does not necessarily mean they are great at everything. The cost of a procedure may be five to 10 times more expensive across facilities in any given market \u2013 a variance driven by care setting, not quality. To solve this, our care navigators utilize best-in-class cost and quality data to guide members with referrals to only the highest-value providers and facilities. Ensuring members go to high-quality, cost-effective specialists and facilities ultimately pays dividends in savings for organizations.<\/p>\n                                                    <\/div>\n        <div class=\"item item--hasCopy items-mov-marg \">\n            \n                \n                                    <h3 class=\"item__header\">Help before, during, and after<\/h3>\n                \n                \n\n                                                <p>Navigating the healthcare system alone can be intimidating, not to mention the time commitment it takes to find a provider who is both reputable and affordable. Our care navigators are there to offer a guided experience for members throughout the entire process, whether they\u2019re receiving care in-person at our facility, virtually, or in the community. Members benefit from integrated healthcare navigation services, coordinated treatment, and the peace of mind that comes with having a trusted advisor throughout their care journey.<\/p>\n                                                    <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n\n<!-- Divider -->\n<hr class=\"block--divider\" style=\"border: none; height: 1px; margin-bottom: 0; margin-top: 83px; background: transparent \">\n<!-- Divider end-->\n\n\n\n\n<!-- BLOCK CONTENT -->\n<section id=\"block_38f81c92d387ccc8c026af972c1cd617\"\n    class=\"block block--Callout block--Callout--callout--gradient  block--Callout--imgRight gradient--warm \">\n                    <div class=\"gradient-background gradient--warm\">\n            <\/div>\n                    <div class=\"callout--inverse\">\n        <div class=\"callout--inverse__img\" style=\"background-image:url('https:\/\/www.premisehealth.com\/wp-content\/uploads\/2024\/07\/cn-block3.png')\">\n        <\/div>\n        <div class=\"callout--inverse__content\">\n            <h2>Care navigation and advanced primary care.<\/h2>\n<p>Advanced primary care is an integrated healthcare model that focuses on delivering comprehensive and value-driven care that goes beyond routine check-ups. When paired with Care Navigation, primary care extends to specialty care by helping members keep their treatment plan on track. Our teams facilitate referrals, prevent care gaps, and provide continuous support throughout the entire member journey.<\/p>\n            <a class=\"btn--dark\" href=\"https:\/\/www.premisehealth.com\/about-us\/advanced-primary-care\/\" target=\"\">Learn more about advanced primary care<\/a>        <\/div>\n    <\/div>\n<\/section>\n\n\n\n<section id=\"block_4d45bd366567bfa3658890efbfb97ba8\" class=\"block block--grid-content grid-content gradient--cool grid-content--regular \">\n    <div class=\"container\">\n\t\t<div>\n\t\t\t    <div class=\"header_subtitle \">\n                    <h2>Our Care Navigation offering includes:<\/h2>\n                    <\/div>\n\t\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t<div class=\"grid-content__wrapper grid\" data-columns=\"2\" data-columns-mobile=\"1\">\n\t\t\t\t        <div class=\"item item--hasCopy items-mov-marg \">\n            \n                \n                \n                \n\n                                                <ul>\n<li>Data-driven referral matching<\/li>\n<li>Referral coordination, including prior authorizations<\/li>\n<li>Pre-appointment scheduling and reminders<\/li>\n<li>Post-appointment follow-up<\/li>\n<\/ul>\n                                                    <\/div>\n        <div class=\"item item--hasCopy items-mov-marg \">\n            \n                \n                \n                \n\n                                                <ul>\n<li>Member outreach via phone, email, and portal messages<\/li>\n<li>Concierge support<\/li>\n<li>Treatment coordination<\/li>\n<li>Medical record reconciliation<\/li>\n<\/ul>\n                                                    <\/div>\n\t        <\/div>\t\n\t\t\t\n    <\/div>\n<\/section>\n\n\n\n\n<!-- BLOCK CONTENT -->\n<section id=\"block_f01729de3cee580ea0c49e26a293d67c\"\n    class=\"left block block--testimonialSlider   \"\n    style=\"background-image:url(https:\/\/www.premisehealth.com\/wp-content\/uploads\/2024\/07\/carenavigation-block5.jpg)\">\n    <div class=\"overlay\"><\/div>\n    <div class=\"container\">\n      <div class=\"slider-container\">\n        <div class=\"section-content\">\n                      <h2>What are members saying?<\/h2>\n                            <\/div>\n        <div class=\"testimonialSlider\">\n                        <figure>\n                <blockquote>\n                    <p>My care navigator followed up consistently and ensured the specialist was attentive and the appointment was scheduled. I left a message for the specialist (twice), and they did not call me back to schedule, but it only took one call from the care navigator to make things happen.<\/p>\n                <\/blockquote>\n                <figcaption>&#8211; Member in California<\/figcaption>\n            <\/figure>\n                        <figure>\n                <blockquote>\n                    <p>I was new to the Nashville area and needed help finding a quality specialist for an injury I recently incurred. Within hours [of getting a referral from my onsite PCP], the care navigator reached out to me with three specialists all within 5 miles of my home!<\/p>\n                <\/blockquote>\n                <figcaption>&#8211; Member in Tennessee<\/figcaption>\n            <\/figure>\n                    <\/div>\n        <div class=\"arrows\">\n\n        <\/div>\n      <\/div>\n    <\/div>\n<\/section>\n\n\n<section id=\"block_dbd0f52ce26a509ca15568416b2df014\" class=\"block block--CTA  \">\n    <div class=\"container\">\n        <div class=\"ctas \">\n                <div class=\"cta--block\" data-blocks=\"2\">\n\n\n\n        \n                            <p>Want to learn more?<\/p>\n                                        <h2>Learn more about Care Navigation on our blog.<\/h2>\n            \n        \n\n\n       \n        <a class=\"btn--blue\" href=\"\/resources\/blog\/connected-care-what-is-care-navigation\/\" target=\"\">Visit blog<\/a>    <\/div>\n        <div class=\"cta--block\" data-blocks=\"2\">\n\n\n\n        \n                            <p>Ready to get started?<\/p>\n                                        <h2>Let\u2019s talk about how Premise Health can work for you.<\/h2>\n            \n        \n\n\n       \n        <a class=\"btn--blue\" href=\"https:\/\/www.premisehealth.com\/contact-us\/\" target=\"\">Contact us today<\/a>    <\/div>\n            <\/div>\n    <\/div>\n<\/section>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":0,"parent":14957,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"11709,9172,11768,11500,11840,8498","_relevanssi_noindex_reason":"","footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-1836","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.9 - 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