{"id":62,"date":"2021-04-02T14:43:27","date_gmt":"2021-04-02T14:43:27","guid":{"rendered":"https:\/\/premisehealth.com.dev.l05.project-qa.com\/?page_id=62"},"modified":"2024-09-16T08:48:37","modified_gmt":"2024-09-16T13:48:37","slug":"member-support","status":"publish","type":"page","link":"https:\/\/www.premisehealth.com\/members\/member-support\/","title":{"rendered":"Member Support"},"content":{"rendered":"\n<style>\n\n    .home section.block--heroBanner[data-layout=background] .heroBanner__item {\n        min-height: 300px;\n    }\n    \n    @media (min-width: 769px) {\n        .home section.block--heroBanner[data-layout=background] .heroBanner__item {\n            min-height: 600px;\n        }\n    }\n\n    .heroBanner__gradient_overlay {\n        position: absolute;\n        width:  100%;\n        top: 0;\n        left: 0;\n        right: 0;\n        height: 100px;\n        background: transparent linear-gradient(180deg, var(--unnamed-color-000000) 0%, #00000000 100%) 0% 0% no-repeat padding-box;\n        background: transparent linear-gradient(180deg, #000000 0%, #00000000 100%) 0% 0% no-repeat padding-box;\n        \/*box-shadow: 0px 2px 2px #0000001A;*\/\n        mix-blend-mode: multiply;\n        opacity: 0.58;\n    }\n\n    .heroBanner__buttons {\n        position: relative; 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opacity:0;\"><\/div>\n            <div class=\"container\">\n                <div class=\"heroBanner__wrapper \" data-position=\"\">\n                    \n<style>\n    section.block--heroBanner[data-layout=gradient-text] .heroBanner__inner {\n        padding: 30px 0;\n    }\n\n    @media (max-width: 768px) {\n        .home section.block--heroBanner[data-layout=background] .heroBanner__item .container {\n            min-height: auto;\n        }\n\n        .home section.block--heroBanner .heroBanner__wrapper.has-scrollBtn {\n            padding-bottom: 0;\n        }\n\n        .home section.block--heroBanner[data-layout=background] .heroBanner__inner {\n            padding-bottom: 0;\n        }\n\n        .home section.block--heroBanner[data-layout=background] .heroBanner__inner p {\n            padding: 20px 0;\n        }\n    }\n\n    @media (min-width: 769px) {\n        .home .heroBanner__inner h2 {\n            font-size: 84px !important;\n        }\n\n        .home .heroBanner__inner p.caption {\n            font-weight: 700;\n            font-size: 25px !important;\n            max-width: 800px; \n            margin: 0 auto;\n        }\n    }\n<\/style>\n\n<div class=\"heroBanner__inner\">\n            <h2 class=\"gradient--warm\">Member Support<\/h2>    \n            <p class=\"caption\">Not sure where to start? More questions than answers? We can help.<\/p>\n    \n    \n<\/div>\n                <!-- INCLUDE SCROLL TO -->\n                                <\/div>\n            <\/div>\n        \n\n                            <div class=\"heroBanner__buttons\" >\n                    \n                                        \n                    <div class=\"button-wrapper\">\n                        <a class=\"btn--primary\" href=\"https:\/\/www.mypremisehealth.com\/MyChart\/Authentication\/Login\" target=\"\">Log in to My Premise Health<\/a><a class=\"btn--primary\" href=\"\/members\/\" target=\"\">Learn more<\/a>                    <\/div>\n                \n                    \n                <\/div>\n                    \n        <\/div>\n    \n<\/section>\n\n\n\n\n<section id=\"block_fbde1e542b26959afb3925194b81c949\" class=\"block block--accordion \">\n\t<div class=\"container\">\n\t\t\t\t    <div class=\"header_subtitle \">\n                    <h2>Frequently asked questions.<\/h2>\n                    <\/div>\n\n\t\t\t\t<div class=\"accordion__wrapper item__wrapper\">\n\t\t\t\n\t\t\n\t\t\t\t\t\t<div class=\"accordion__top\">\n\t\t\t\t\n\t\t\t\t\t<div class=\"accordion\">\n\t\t\t\t\t\t<button class=\"accordion__trigger toggle__wrapper\" aria-expanded=\"false\" aria-controls=\"accordion-block_fbde1e542b26959afb3925194b81c949-0\">\n\t\t\t\t\t\t\tWho is Premise Health?\n\t\t\t\t\t\t\t<span class=\"fas fa-chevron-down accordion__icon\"><\/span>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t<div class=\"accordion__content\" id=\"accordion-block_fbde1e542b26959afb3925194b81c949-0\" >\n\t\t\t\t\t\t\t<p><span class=\"NormalTextRun SCXW42272985 BCX0\" data-ccp-charstyle=\"normaltextrun\">We are the nation\u2019s leading provider of direct healthcare, which means we partner with <\/span><span class=\"NormalTextRun CommentStart SCXW42272985 BCX0\" data-ccp-charstyle=\"normaltextrun\">organizations like employers,<\/span><span class=\"NormalTextRun SCXW42272985 BCX0\" data-ccp-charstyle=\"normaltextrun\"> unions,<\/span><span class=\"NormalTextRun SCXW42272985 BCX0\" data-ccp-charstyle=\"normaltextrun\"> and health plans<\/span><span class=\"NormalTextRun SCXW42272985 BCX0\" data-ccp-charstyle=\"normaltextrun\"> to offer their employees <\/span><span class=\"NormalTextRun SCXW42272985 BCX0\" data-ccp-charstyle=\"normaltextrun\">or members<\/span><span class=\"NormalTextRun SCXW42272985 BCX0\" data-ccp-charstyle=\"normaltextrun\"> high-quality in-person and virtual health services. We are here as your health ally to help you get, stay and be well. We do this <\/span><span class=\"NormalTextRun SCXW42272985 BCX0\" data-ccp-charstyle=\"normaltextrun\">by delivering amazing experiences,<\/span><span class=\"NormalTextRun SCXW42272985 BCX0\" data-ccp-charstyle=\"normaltextrun\"> shifting the focus from treatment to prevention, <\/span><span class=\"NormalTextRun SCXW42272985 BCX0\" data-ccp-charstyle=\"normaltextrun\">and<\/span><span class=\"NormalTextRun SCXW42272985 BCX0\" data-ccp-charstyle=\"normaltextrun\"> empowering you to make health and wellness a priority.<\/span><\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\n\t\t\t\t\t<div class=\"accordion\">\n\t\t\t\t\t\t<button class=\"accordion__trigger toggle__wrapper\" aria-expanded=\"false\" aria-controls=\"accordion-block_fbde1e542b26959afb3925194b81c949-1\">\n\t\t\t\t\t\t\tWhat does it mean to be a \u201cmember\u201d?\n\t\t\t\t\t\t\t<span class=\"fas fa-chevron-down accordion__icon\"><\/span>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t<div class=\"accordion__content\" id=\"accordion-block_fbde1e542b26959afb3925194b81c949-1\" >\n\t\t\t\t\t\t\t<p><span class=\"NormalTextRun SCXW18020987 BCX0\" data-ccp-charstyle=\"normaltextrun\">Members are what we call our patients. If your employer has partnered with Premise to provide access to our <\/span><span class=\"NormalTextRun SCXW18020987 BCX0\" data-ccp-charstyle=\"normaltextrun\">healthcare<\/span><span class=\"NormalTextRun SCXW18020987 BCX0\" data-ccp-charstyle=\"normaltextrun\"> services, <\/span><span class=\"NormalTextRun SCXW18020987 BCX0\" data-ccp-charstyle=\"normaltextrun\">you\u2019re<\/span><span class=\"NormalTextRun SCXW18020987 BCX0\" data-ccp-charstyle=\"normaltextrun\"> automatically considered an eligible member. There is no membership fee to get started. It also reflects how much we value our care relationship with you, because to us, <\/span><span class=\"NormalTextRun SCXW18020987 BCX0\" data-ccp-charstyle=\"normaltextrun\">you\u2019re<\/span><span class=\"NormalTextRun SCXW18020987 BCX0\" data-ccp-charstyle=\"normaltextrun\"> more than just a patient \u2013 <\/span><span class=\"NormalTextRun SCXW18020987 BCX0\" data-ccp-charstyle=\"normaltextrun\">you\u2019re<\/span><span class=\"NormalTextRun SCXW18020987 BCX0\" data-ccp-charstyle=\"normaltextrun\"> a member.<\/span><\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\n\t\t\t\t\t<div class=\"accordion\">\n\t\t\t\t\t\t<button class=\"accordion__trigger toggle__wrapper\" aria-expanded=\"false\" aria-controls=\"accordion-block_fbde1e542b26959afb3925194b81c949-2\">\n\t\t\t\t\t\t\tWhat is My Premise Health?\n\t\t\t\t\t\t\t<span class=\"fas fa-chevron-down accordion__icon\"><\/span>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t<div class=\"accordion__content\" id=\"accordion-block_fbde1e542b26959afb3925194b81c949-2\" >\n\t\t\t\t\t\t\t<p><span class=\"NormalTextRun SCXW251650330 BCX0\" data-ccp-charstyle=\"normaltextrun\">My Premise Health is your member portal. <\/span><span class=\"NormalTextRun CommentStart CommentHighlightPipeRestV2 CommentHighlightRest SCXW251650330 BCX0\" data-ccp-charstyle=\"normaltextrun\">It is a secure online and mobile tool that you can use to manage your health information. My Premise Health connects you to your healthcare experience by providing convenient access to <\/span><span class=\"NormalTextRun CommentHighlightRest SCXW251650330 BCX0\" data-ccp-charstyle=\"normaltextrun\">schedule and manage appointments, message your providers, <\/span><span class=\"NormalTextRun CommentHighlightRest SCXW251650330 BCX0\" data-ccp-charstyle=\"normaltextrun\">get virtual care<\/span><span class=\"NormalTextRun CommentHighlightRest SCXW251650330 BCX0\" data-ccp-charstyle=\"normaltextrun\">,<\/span><span class=\"NormalTextRun CommentHighlightRest SCXW251650330 BCX0\" data-ccp-charstyle=\"normaltextrun\"> and more<\/span><span class=\"NormalTextRun CommentHighlightPipeRestV2 SCXW251650330 BCX0\" data-ccp-charstyle=\"normaltextrun\">.<\/span><span class=\"NormalTextRun SCXW251650330 BCX0\" data-ccp-charstyle=\"normaltextrun\"> When you need <\/span><span class=\"NormalTextRun SCXW251650330 BCX0\" data-ccp-charstyle=\"normaltextrun\">to see<\/span><span class=\"NormalTextRun SCXW251650330 BCX0\" data-ccp-charstyle=\"normaltextrun\"> a non-Premise specialist, <\/span><span class=\"NormalTextRun SCXW251650330 BCX0\" data-ccp-charstyle=\"normaltextrun\">My Premise Health and your care team can<\/span><span class=\"NormalTextRun SCXW251650330 BCX0\" data-ccp-charstyle=\"normaltextrun\"> connect them with your latest health information including relevant test results<\/span><span class=\"NormalTextRun SCXW251650330 BCX0\" data-ccp-charstyle=\"normaltextrun\"> and<\/span><span class=\"NormalTextRun SCXW251650330 BCX0\" data-ccp-charstyle=\"normaltextrun\"> care plans<\/span> <span class=\"NormalTextRun SCXW251650330 BCX0\" data-ccp-charstyle=\"normaltextrun\">\u2013<\/span> <span class=\"NormalTextRun SCXW251650330 BCX0\" data-ccp-charstyle=\"normaltextrun\">all while keeping your privacy protected and secure.<\/span><\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\n\t\t\t\t\t<div class=\"accordion\">\n\t\t\t\t\t\t<button class=\"accordion__trigger toggle__wrapper\" aria-expanded=\"false\" aria-controls=\"accordion-block_fbde1e542b26959afb3925194b81c949-3\">\n\t\t\t\t\t\t\tWhat can I do with My Premise Health?\n\t\t\t\t\t\t\t<span class=\"fas fa-chevron-down accordion__icon\"><\/span>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t<div class=\"accordion__content\" id=\"accordion-block_fbde1e542b26959afb3925194b81c949-3\" >\n\t\t\t\t\t\t\t<ul>\n<li>Book and manage appointments<\/li>\n<li>View your health record<\/li>\n<li>See a provider virtually<\/li>\n<li>Send messages to your providers and care team<\/li>\n<li>View your immunization history and health reminders<\/li>\n<li>Review lab results<\/li>\n<li>Request medication refills<\/li>\n<li>Complete forms<\/li>\n<li>Pay bills<\/li>\n<\/ul>\n<p><span class=\"TextRun SCXW12055994 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW12055994 BCX0\" data-ccp-charstyle=\"normaltextrun\" data-ccp-charstyle-defn=\"{&quot;ObjectId&quot;:&quot;881e633b-de8c-485f-af03-ac35f2177f8a|36&quot;,&quot;ClassId&quot;:1073872969,&quot;Properties&quot;:[201342446,&quot;1&quot;,201342447,&quot;5&quot;,201342448,&quot;1&quot;,201342449,&quot;1&quot;,469777841,&quot;Calibri&quot;,469777842,&quot;&quot;,469777843,&quot;Calibri&quot;,469777844,&quot;Calibri&quot;,201341986,&quot;1&quot;,469769226,&quot;Calibri&quot;,268442635,&quot;22&quot;,469775450,&quot;normaltextrun&quot;,201340122,&quot;1&quot;,134233614,&quot;true&quot;,469778129,&quot;normaltextrun&quot;,335572020,&quot;1&quot;,469778324,&quot;Default Paragraph Font&quot;]}\">Please visit the <\/span><\/span><a class=\"Hyperlink SCXW12055994 BCX0\" href=\"\/members\/my-premise-health\/\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"TextRun Underlined SCXW12055994 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW12055994 BCX0\" data-ccp-charstyle=\"Hyperlink\">My Premise Health<\/span><\/span><\/a><span class=\"TextRun SCXW12055994 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW12055994 BCX0\" data-ccp-charstyle=\"normaltextrun\"> page for more information and video guides.<\/span><\/span><span class=\"EOP SCXW12055994 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\n\t\t\t\t\t<div class=\"accordion\">\n\t\t\t\t\t\t<button class=\"accordion__trigger toggle__wrapper\" aria-expanded=\"false\" aria-controls=\"accordion-block_fbde1e542b26959afb3925194b81c949-4\">\n\t\t\t\t\t\t\tIs my health information secure? Does my employer have access to my personal health information?\n\t\t\t\t\t\t\t<span class=\"fas fa-chevron-down accordion__icon\"><\/span>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t<div class=\"accordion__content\" id=\"accordion-block_fbde1e542b26959afb3925194b81c949-4\" >\n\t\t\t\t\t\t\t<p><span class=\"NormalTextRun SCXW145987055 BCX0\" data-ccp-charstyle=\"normaltextrun\">Your personal health information is confidential, and your data is kept secure. <\/span><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW145987055 BCX0\" data-ccp-charstyle=\"normaltextrun\">Premise operates<\/span> <span class=\"NormalTextRun SCXW145987055 BCX0\" data-ccp-charstyle=\"normaltextrun\">in accordance with<\/span><span class=\"NormalTextRun SCXW145987055 BCX0\" data-ccp-charstyle=\"normaltextrun\"> HIPAA and <\/span><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW145987055 BCX0\" data-ccp-charstyle=\"normaltextrun\">works<\/span><span class=\"NormalTextRun SCXW145987055 BCX0\" data-ccp-charstyle=\"normaltextrun\"> diligently to protect all health records. We <\/span><span class=\"NormalTextRun SCXW145987055 BCX0\" data-ccp-charstyle=\"normaltextrun\">can\u2019t<\/span><span class=\"NormalTextRun SCXW145987055 BCX0\" data-ccp-charstyle=\"normaltextrun\"> share any personal health information with your employer or anyone else without your permission unless it pertains to a work-related health injury. <\/span><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed GrammarErrorHighlight SCXW145987055 BCX0\" data-ccp-charstyle=\"normaltextrun\">Premise also operates<\/span><span class=\"NormalTextRun SCXW145987055 BCX0\" data-ccp-charstyle=\"normaltextrun\"> through a private network and software systems that cannot be accessed by other members or company staff. You can review a notice of privacy practices within the wellness center.<\/span><\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\n\t\t\t\t\t<div class=\"accordion\">\n\t\t\t\t\t\t<button class=\"accordion__trigger toggle__wrapper\" aria-expanded=\"false\" aria-controls=\"accordion-block_fbde1e542b26959afb3925194b81c949-5\">\n\t\t\t\t\t\t\tWhat if I need to share my health records with a provider outside of Premise Health?\n\t\t\t\t\t\t\t<span class=\"fas fa-chevron-down accordion__icon\"><\/span>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t<div class=\"accordion__content\" id=\"accordion-block_fbde1e542b26959afb3925194b81c949-5\" >\n\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW121417924 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW121417924 BCX0\" data-ccp-charstyle=\"normaltextrun\">You may request <\/span><span class=\"NormalTextRun SCXW121417924 BCX0\" data-ccp-charstyle=\"normaltextrun\">you<\/span><span class=\"NormalTextRun SCXW121417924 BCX0\" data-ccp-charstyle=\"normaltextrun\">r<\/span><span class=\"NormalTextRun SCXW121417924 BCX0\" data-ccp-charstyle=\"normaltextrun\"> records from Premise Health at any time<\/span><span class=\"NormalTextRun SCXW121417924 BCX0\" data-ccp-charstyle=\"normaltextrun\">. If your community provider uses Epic (or MyChart) for their electronic health records (EHR), your records will be available via Epic\u2019s Care Everywhere platform and vice versa<\/span><span class=\"NormalTextRun SCXW121417924 BCX0\" data-ccp-charstyle=\"normaltextrun\">.<\/span><span class=\"NormalTextRun SCXW121417924 BCX0\" data-ccp-charstyle=\"normaltextrun\"> If not, <\/span><span class=\"NormalTextRun SCXW121417924 BCX0\" data-ccp-charstyle=\"normaltextrun\">you can <\/span><span class=\"NormalTextRun SCXW121417924 BCX0\" data-ccp-charstyle=\"normaltextrun\">grant access to your records through Share Everywhere in My Premise Health<\/span><span class=\"NormalTextRun SCXW121417924 BCX0\" data-ccp-charstyle=\"normaltextrun\">. You can also make <\/span><span class=\"NormalTextRun SCXW121417924 BCX0\" data-ccp-charstyle=\"normaltextrun\">records<\/span><span class=\"NormalTextRun SCXW121417924 BCX0\" data-ccp-charstyle=\"normaltextrun\"> requests <\/span><\/span><a class=\"Hyperlink SCXW121417924 BCX0\" href=\"https:\/\/medicopy.net\/premise\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"TextRun Underlined SCXW121417924 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW121417924 BCX0\" data-ccp-charstyle=\"Hyperlink\">here<\/span><\/span><\/a><span class=\"TextRun SCXW121417924 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW121417924 BCX0\" data-ccp-charstyle=\"normaltextrun\">.<\/span><\/span><\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\n\t\t\t\t\t<div class=\"accordion\">\n\t\t\t\t\t\t<button class=\"accordion__trigger toggle__wrapper\" aria-expanded=\"false\" aria-controls=\"accordion-block_fbde1e542b26959afb3925194b81c949-6\">\n\t\t\t\t\t\t\tHow do I schedule an appointment?\n\t\t\t\t\t\t\t<span class=\"fas fa-chevron-down accordion__icon\"><\/span>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t<div class=\"accordion__content\" id=\"accordion-block_fbde1e542b26959afb3925194b81c949-6\" >\n\t\t\t\t\t\t\t<p><span data-contrast=\"none\"> You can easily schedule appointments through the My Premise Health app or online at <\/span><a href=\"https:\/\/www.mypremisehealth.com\/MyChart\/Authentication\/Login?\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"none\">mypremisehealth.com<\/span><\/a><span data-contrast=\"none\">. Once you create your account, sign in and select \u201cSchedule an Appointment\u201d and choose your appointment type.<\/span><\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\n\t\t\t\t\t<div class=\"accordion\">\n\t\t\t\t\t\t<button class=\"accordion__trigger toggle__wrapper\" aria-expanded=\"false\" aria-controls=\"accordion-block_fbde1e542b26959afb3925194b81c949-7\">\n\t\t\t\t\t\t\tWho is eligible to use services from Premise?\n\t\t\t\t\t\t\t<span class=\"fas fa-chevron-down accordion__icon\"><\/span>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t<div class=\"accordion__content\" id=\"accordion-block_fbde1e542b26959afb3925194b81c949-7\" >\n\t\t\t\t\t\t\t<p><span class=\"NormalTextRun SCXW51231027 BCX0\">Access to Premise is available exclusively to members. For some organizations, this includes spouses and dependent children, ages two and up. Eligibility will vary by organization and may require being enrolled in your organization\u2019s benefits plan.<\/span><span class=\"NormalTextRun SCXW51231027 BCX0\"> Contact your HR team for more information.<\/span><\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t<\/div>\n\n\t\t\t\t<div class=\"accordion__btnwrap\">\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":0,"parent":82,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":true,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"8162,9172,8970,7449,8442,9340","_relevanssi_noindex_reason":"","footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-62","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Member Support - Premise Health<\/title>\n<meta name=\"description\" content=\"The support Premise Health members need when they aren\u2019t sure where to start.Need help? 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